Foreword

I’m delighted to present Swiss Post Solutions’ in-depth report into Business Process as a Service (BPaaS), an emerging model that helps companies manage their data flows with efficiency and speed, at low costs.

The need for process excellence has never been greater. Global data volumes will hit 150 zettabytes by 2025. By combining automation and human labor in a single BPaaS platform, companies can cope with this information overload and provide the dynamic, high quality experience that today’s customers expect.

David Ziltener
Head of Global Go-To-Market – Swiss Post Solutions

CHAPTER HIGHLIGHTS

With the hybrid BPaaS solution, we can hook any type of operational team, anywhere in the world, into the platform, and they are then integrated in the workflow.

KNOWLEDGE CENTER

CONNECT THE PHYSICAL

AND DIGITAL WORLDS

Business process excellence is a journey. If you are interested in finding out how a BPaaS solution can help you combine the best aspects of digital technology with the advantages onshore, near-shore and offshore labour, in a single platform, then fill in your details and one of our solution architects will be in contact.

ABOUT SWISS
POST SOLUTIONS

Swiss Post Solutions belongs to one of the most innovative postal services providers in the world. It is led by a highly motivated team who are committed to addressing the challenges and opportunities created by current and future market conditions. At Swiss Post Solutions we support our clients as they define and execute their digital transformation strategy. Our experienced Executive Management Team has the commitment and the expertise to enable clients to achieve their aim of digitally enabling their organization.